Frequently Asked Questions

Everything you need to know about your LORIER experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that final sale items are not eligible for return or exchange.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How should I care for my LORIER garments?

To maintain the quality of your pieces, we recommend following the care label instructions found inside each garment. Most of our items prefer a cold gentle wash and air drying.

Can I track my shipment?

Yes, once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.